It’s essential for customers and businesses who purchase from Firmil to understand the following terms related to order.
Order Cancellation
In case of change of mind, you may cancel your order 6–8 hours after placing your order. The second the order has been confirmed, change of mind would not be applicable. At this point, the order has already moved to the following steps, which could also mean it’s in the hands of our delivery partners, at that point, cancelling an order is simply not possible.
Free Shipping
Enjoy free standard shipping on all orders over Rs 10,000 across Pakistan! We are committed to making your shopping experience as convenient as possible, which is why we cover the delivery costs on larger orders. Once your cart reaches Rs. 10,000, free shipping will automatically apply at checkout.